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A lawyer, public adjuster, and contractor walking toward a storm-damaged home with a tarp-covered roof to assist with an insurance claim

What Is a Public Adjuster—And Should You Hire One?

After a fire, flood, storm, or other loss, policyholders often find themselves overwhelmed by insurance paperwork, confusing policy language, and frustrating delays. That’s where a public adjuster can make a real difference.

Public adjusters are independent professionals who work for you—not the insurance company—to help assess damage, prepare your claim, and negotiate a fair settlement. They play an essential role in helping homeowners and business owners level the playing field after a loss.

🔎 What Does a Public Adjuster Do?

Unlike the insurance company’s adjuster—who represents the insurer’s financial interests—a public adjuster represents you, the policyholder. Their job is to ensure you receive the full value of your claim under your policy.

A qualified public adjuster can:

  • Inspect and document all damages
  • Prepare a detailed estimate of repair costs
  • Interpret your insurance policy
  • Negotiate directly with the insurance company
  • Advocate for a fair and timely settlement

Public adjusters typically work on a contingency basis, receiving a small percentage of the claim payout once it’s resolved.

The Value of a Public Adjuster

Many of our clients have benefitted from working with skilled and ethical public adjusters. In fact, we often work alongside public adjusters as a team—combining their expertise in estimating and documentation with our legal experience to hold insurance companies accountable.

Working with a public adjuster can be especially helpful when:

  • You’ve suffered significant property damage
  • You’re unsure how to properly value your loss
  • You feel overwhelmed by the claims process
  • You want a professional to negotiate on your behalf

⚖️ When Legal Help Is Still Necessary

While public adjusters are experts in claim documentation and negotiation, there are times when legal intervention becomes necessary, especially if the insurance company:

  • Wrongfully denies your claim
  • Unreasonably delays payment
  • Makes a lowball offer despite solid documentation
  • Engages in deceptive or bad faith practices

That’s where The Insurance Law Firm steps in. We work closely with public adjusters when a case escalates to litigation. We can file lawsuits, conduct depositions, and use the court system to make sure the insurance company fulfills its obligations under the law.

🤝 Working Together for Policyholders

At The Insurance Law Firm, we value our partnerships with public adjusters. When we work together, we provide a comprehensive strategy: the adjuster builds the strongest possible claim file, and our firm ensures the insurer plays by the rules—or faces legal consequences.

🏠 Should You Hire a Public Adjuster?

If you’ve suffered serious property damage, a reputable public adjuster can be an invaluable advocate. They bring clarity, organization, and experience to the claims process. And if the insurance company still refuses to pay fairly, you’ll already have a strong team in place to take the next step.


Have a trusted public adjuster already working on your claim?
Let’s team up to get you the results you deserve. Contact The Insurance Law Firm today for a free consultation.

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